FREE SHIPPING AND RETURNS

NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS

LIMITED TIME OFFER: FASHION SALE YOU CAN'T RESIST

FREE SHIPPING AND RETURNS

NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS

LIMITED TIME OFFER: FASHION SALE YOU CAN'T RESIST

FREE SHIPPING AND RETURNS

NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS

LIMITED TIME OFFER: FASHION SALE YOU CAN'T RESIST

FREE SHIPPING AND RETURNS

NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS

LIMITED TIME OFFER: FASHION SALE YOU CAN'T RESIST

FREE SHIPPING AND RETURNS

NEW SEASON, NEW STYLES: FASHION SALE YOU CAN'T MISS

LIMITED TIME OFFER: FASHION SALE YOU CAN'T RESIST

FAQ
Shopping Information
How do I place an order?

Simply browse our collections, select your preferred size and color, and click “Add to Cart.” Once ready, proceed to checkout, fill in your delivery details, and complete your payment securely.

Do you deliver nationwide in Nigeria?

Yes, we deliver to all states across Nigeria. Delivery timelines vary depending on your location.

How long will delivery take?

Lagos deliveries take 1–3 business days. Outside Lagos, delivery takes 3–7 business days after payment confirmation.

How can I track my order?

Once your order has been shipped, we will send you a confirmation message with tracking details via email or WhatsApp.

Payment Information
What payment methods do you accept?

We accept debit/credit cards, bank transfers, and secure online payments through trusted Nigerian payment gateways.

Is payment secure?

Yes. All transactions are encrypted and processed through secure payment providers to ensure your information is protected.

Can I pay on delivery?

Pay on delivery may be available in select locations. Please confirm availability at checkout or contact our support team.

Returns & Exchanges
What is your return policy?

Items can be returned within 7 days of delivery if unused, unworn, and in original condition with tags attached.

Are sale items refundable?

Sale or discounted items are final sale and cannot be returned unless defective.

How long does it take to process refunds?

Refunds are processed within 5–10 business days after the returned item has been inspected and approved.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Still Have a Question?

Our customer support team is here to help. If you need further assistance, please contact us and we will respond as quickly as possible during business hours.

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  • Address: 37b Freedom Way, Lekki - Epe Expy, Lekki Phase I, Lekki 101245,
    Lagos, Nigeria
  • Email: info@themykkabrand.com
  • Phone: 0810 237 0013